We love reading your suggestions and other feedback! Share your thoughts. Still need help? Go to Microsoft Community. If an urgent response isn't necessary, posting to a forum is a good approach.īrowse in these forums and consider submitting a post:įor developer support, you can ask questions directly to the Office developer community about your code on Stack Overflow. Self-help is available by exploring solutions and browsing for answers on the Office Dev Center documentation hub.įor SharePoint support, check out SharePoint Dev open source on GitHub. Because the forums are monitored and maintained by the general community, response time may vary. Other support optionsįorums are available to get additional help from the user community-at no cost to you. Writing, reviewing, debugging customer code and developer support for Office Add-ins, Visual Basic for Applications, Microsoft Access, or Publisher.Įxtensive troubleshooting of performance issuesĮxtensive troubleshooting when a product stops responding or crashes.Ĭustomers who desire this level of support should evaluate Unified Support. Root cause analysis (investigation of the cause of the issue)Įnsuring third-party products or hardware work correctly with Microsoft 365 Apps. Professional support does not cover the following issues: “Break-fix” is an industry term which refers to “work involved in supporting a technology when it fails in the normal course of its function, which requires intervention by a support organization to be restored to working order”. Professional support primarily covers break-fix issues which are technical problems you experience while using Microsoft 365 Apps. However, Microsoft 365 subscription support has the following limitations for Microsoft 365 Apps for enterprise or Microsoft 365 Apps for business when purchased individually or as part of a Microsoft 365 service plan. Microsoft 365 includes technical support. For technical support and inquiries, visit the Microsoft Support page.This article describes support limitations for problems when using Microsoft 365 Apps (Word, Excel, PowerPoint, Access, OneNote, Publisher, and Visio) and you have requested support through the Microsoft 365 Admin Center.Non-commercial use, for academic and research purposes only.Users can escalate any questions or issues by emailing Date Support and Feedback We Want to Hear from You Stay in Touch Errata, Updates, and Book Support The Excel Interface What's New in Excel 2019 Office 365 Is. Non-IT Staff can visit the Connection PunchOut site in iBuy NYU to view Microsoft pricing and to place orders.Faculty and Students are eligible for Office 365 Education by registering with their NYU email using this link.On-campus use does not include personal licences for this software. On Campus Use: NYU Student Technology Centers and Virtual Computer Lab.Users can escalate any questions or issues by emailing Personal Device: Faculty and Students are eligible for Office 365 Education by registering with their NYU email using this link. Faculty and Non-IT Staff can visit the Connection PunchOut site in iBuy NYU to view Microsoft pricing and to place orders.Devices: NYU-owned and personally-owned devices.User: Faculty Staff Students Researchers.
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